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Terms of Service

Effective Date: April 24, 2026  •  Last Updated: April 24, 2026

1. Acceptance of Terms

By downloading, installing, accessing, or using the ClientRelay mobile application and website (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and ClientRelay LLC, a California limited liability company ("ClientRelay," "we," "us," or "our").

2. Description of Service

ClientRelay is a gamified accountability and relationship-tracking application designed for title sales representatives. The Service includes features such as:

  • Daily 5 workflow tracking and streak monitoring
  • Partner Pulse agent relationship management
  • Achievement tiers (Bronze, Silver, Gold, Diamond)
  • Leaderboard and performance tracking
  • Deal and ROI logging

The Service is currently in beta. Features, functionality, and availability may change without notice.

3. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms.

The Service is intended for use by real estate and title industry professionals. By using the Service, you represent that you are using it for professional or business purposes.

4. User Accounts

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Upload or transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to any part of the Service or its related systems
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Interfere with or disrupt the integrity or performance of the Service
  • Use automated means (bots, scrapers, etc.) to access or interact with the Service
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

6. Intellectual Property

The Service, including all content, features, functionality, branding, logos, and software, is owned by ClientRelay LLC and is protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal or internal business purposes in accordance with these Terms.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any portion of the Service without our prior written consent.

7. User Content

You retain ownership of any data, content, or information you submit to the Service ("User Content"). By submitting User Content, you grant ClientRelay a non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing and improving the Service.

You represent and warrant that your User Content does not violate any third-party rights and that you have all necessary rights to grant the license above.

8. Beta Service

The Service is currently offered as a beta product. This means:

  • The Service may contain bugs, errors, or instabilities
  • Features may be added, changed, or removed at any time
  • We may discontinue the beta at any time
  • Beta access may be limited or revoked at our discretion

We appreciate your participation in the beta program and welcome feedback at hello@clientrelay.app.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED ACCESS.

We do not warrant that the Service will be error-free, that defects will be corrected, or that the Service or the servers that make it available are free of viruses or other harmful components.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLIENTRELAY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL CLIENTRELAY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO CLIENTRELAY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless ClientRelay LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Service or your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Riverside County, California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page or by sending an email to the address associated with your account. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive, including but not limited to Sections 6, 9, 10, 11, and 12.

Questions About These Terms? If you have any questions about these Terms of Service, please contact us at:

ClientRelay LLC
Email: hello@clientrelay.app
Website: clientrelay.app

© 2026 ClientRelay LLC — All rights reserved.

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